1Acceptance of Terms

By accessing or using the YouPickLTD website (“Site”) and our services, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our Site or services.

2Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colors, dimensions, and conditions may vary slightly. All pallets are sold as-is unless otherwise specified.

3Orders & Payments

All orders are subject to acceptance and availability. Prices are listed in GBP and are subject to change without notice. Payment must be made in full at the time of checkout. By placing an order, you authorize us to charge your selected payment method.

4Shipping & Delivery

We offer delivery across supported countries. Delivery times are estimates and may vary based on location, carrier delays, and product availability. YouPickLTD is not responsible for delays caused by shipping carriers or events outside of our control. Risk of loss transfers to you upon delivery.

5Returns & Refunds

If you are not satisfied with your purchase, you may request a return within 7 days of delivery. Items must be unused and in the same condition as received. Return shipping costs may apply. Refunds will be issued to the original payment method once the return is received and inspected.

6Limitation of Liability

To the fullest extent permitted by law, YouPickLTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Site or services.

7User Responsibilities

You agree to use our Site and services only for lawful purposes and in accordance with these Terms. You must not use our Site in any way that violates any applicable law or regulation. You are responsible for maintaining the confidentiality of your account and password.

8Contact Information

If you have any questions about these Terms & Conditions, please contact us at support@youpickltd.com or +44 7777 144623.

Changes to TermsWe may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated terms.